FIA receives 1244 complaints about unauthorized ATM transactions

ISLAMABAD, Dec 30 (APP):Federal Investigation Agency (FIA) has received 1244 complaints regarding unauthorized transactions
through Automated Teller Machines (ATMs) and Internet Banking Fund Transfer (IBFT) till November 08 this year.

Out of 1244 complaints, 524 have been converted into
regular enquiries, 35 converted into First Information Reports
(FIRs) and 463 are at verification stage in Cybercrime Wing of
A data showing number of complaints submitted in cybercrime
Wing of FIA on account of illegal and unauthorized bank transactions
through ATMs or other means in the country since January 1, 2018 on
Sunday revealed that 76 persons have also been apprehended in
above said cases during the period.
The sources said 222 complaints are still pending in
Cybercrime Wing.
State Bank of Pakistan is regulatory body of all
commercial/national banks as well as international banks
in Pakistan with regard to any sort of transaction either
cash or interbank.
However, FIA, being an investigation Agency has been
taking legal action on receipts of complaints from customers
of different banks involved in such illegal transactions
from their bank accounts.