ISLAMABAD, Oct 10 (APP): Benazir Income Support Programme (BISP) on Tuesday held an E-Katchehri to engage with the existing and intending beneficiaries to listen to and resolve their complaints in real-time.

During the E-Katchehri, Secretary BISP, Amer Ali Ahmad listened to the issues being faced by the beneficiaries especially related to those whose cards have been blocked and those who want to get registered for the programme.

The beneficiaries who were unable to get their payments raised their concerns through this online platform which was responded to by the officials by assuring them to redress their grievance on an urgent basis.

The E-Kachehri witnessed an overwhelming response from beneficiaries across the country who were eagerly waiting to get the answers to their queries on the spot.

During the E-Katchehri, the majority of the complaints were promptly checked and rectified on the spot, showcasing the programme’s commitment to efficient service delivery.

For the remaining grievances, Secretary BISP directed the relevant authorities to ensure their resolution in a minimum time.

The meeting was attended by all provincial Director Generals. All provincial DGs briefed the secretary BISP about steps taken to resolve remaining complaints.

BISP is also disbursing the quarterly tranche (July–September) of Benazir Kafaalat cash assistance to beneficiaries across the country.

The payment of Rs. 9000 per household is being disbursed among around nine million registered beneficiary families.

The beneficiaries, in case of any complaint, can approach the nearest BISP Tehsil offices or call the toll-free helpline number 080026477 of the BISP.

The special control room has been activated in the BISP headquarters to address the complaints of the beneficiaries promptly.

However, the beneficiaries can also contact them on WhatsApp numbers including 0320-3263026 (Sindh), 0320-3263041 (9Punjab), 0325-5365469 (Balochistan), 0325-5365469 (Khyber Pakhtunkhwa), Azad Jammu and Kashmir, and Gilgit Baltistan.

The messages from the Benazir Income Support Program are sent only from 8171, and messages from any other number should not be trusted.

Secretary of BISP, Amer Ali Ahmed, has earlier announced that the performance of different regions and zones will be assessed based on the number of complaints addressed by the officials to make the program more transparent and effective.

BISP management is also taking immediate action against the agents responsible for deductions in a swift response to these matters.

ISLAMABAD, Oct 10 (APP): Jazz, Pakistan’s leading digital operator, has been recognized as a top innovation performer in the Global Innovation Index 2023, released by the World Intellectual Property Organization (WIPO), a specialized agency of the United Nations.

This recognition is a testament to Jazz’s unwavering commitment to innovation and its exceptional ability to adapt to the evolving needs of its customers in the digital era, said a news release here on Tuesday.

“Customer-centric innovation is not just about meeting needs; it’s about anticipating them. This approach is the driving force behind every breakthrough we make. It’s what sets us apart and leads us forward in this competitive market. Jazz’s transformation from a telecom company to a leading digital operator offering experiences for every minute of the day, from fintech to chat, and entertainment to cloud services, also signifies this approach,” said CEO of Jazz Aamir Ibrahim.

Jazz’s success in the Global Innovation Index 2023 reinforces its position as a frontrunner in the telecom industry and affirms its dedication to delivering innovative solutions that meet the ever-changing demands of its customers.

ISLAMABAD, Oct 10 (APP): The Embassy of Japan in Pakistan, in collaboration with The Nippon Foundation, has donated a collection of 55 books on Japan to Gandhara University Peshawar as part of the “Read Japan Project” aiming to promote further understanding of Japan and its culture through books.

WADA Mitsuhiro, the Ambassador of Japan to Pakistan, presented the books to Roeeda Kabir, Chairperson of Gandhara University, at a ceremony held on Tuesday October 10.

The 55 carefully selected books in English language cover a range of topics related to Japan such as politics, economy, security, philosophy, art and culture said a news release.

Ambassador congratulated the students and teachers for receiving this valuable gift from the Nippon Foundation and expressed the hope that with these books, students will have more fascinating information on Japan.

“I also hope that the students as well as the faculty members would continue to explore new ways of learning more about the Japanese culture. On our side, we would provide our cooperation to facilitate this endeavor especially at a time when we have celebrated 70 years of diplomatic relations last year and will celebrate the 70 years of Japanese ODA support for Pakistan next year. Young people are the future of the country. It is my desire that more and more future generations of Japan and Pakistan will get to know each other, and cooperate in order to make our countries better.” said Ambassador Wada.

The Read Japan Project was initiated by The Nippon Foundation in 2008 to promote the understanding of Japan through the donation of Japan related books in English to universities and libraries around the world.

APP/fur-zah