Divisional Commissioner Raja Jahangir Anwar on his last day in office launched a centralized “Hello Faisalabad” complaint cell to ensure prompt resolution of citizens’ issues across multiple departments,here on Wednesday.
‘Hello Faisalabad’ complaint cell launched for prompt resolution of civic issues
FAISALABAD, Apr 08 (APP):Divisional Commissioner Raja Jahangir Anwar on his last day in office launched a centralized “Hello Faisalabad” complaint cell to ensure prompt resolution of citizens’ issues across multiple departments,here on Wednesday.
The inauguration ceremony was held at the Commissioner Office and was attended by Deputy Commissioner(DC) Nadeem Nasir,Chief Officer Municipal Corporation Malik Murtaza, additional commissioners and other senior officials.
Addressing the ceremony,the outgoing commissioner said that the administration had remained committed to providing maximum relief to the public and ensuring timely redressal of grievances.
He said citizens could lodge complaints via WhatsApp at 0303-9229977 regarding seven major departments,including Municipal Corporation Faisalabad,Faisalabad Waste Management Company,Water and Sanitation Agency, Faisalabad Development Authority, Parks and Horticulture Agency,Board of Intermediate and Secondary Education Faisalabad and the Environment Protection Department.
Raja Jahangir Anwar expressed confidence that the complaint cell would serve as an effective platform for resolving public issues under one roof,improving coordination among departments and enhancing service delivery.
He added that the initiative would ensure quick and transparent solutions,stressing that responsive governance and public facilitation remained top priorities.
