In-charge Federal Ombudsman Regional Office Gujranwala Mushtaq Ahmed Awan heard public complaints against federal departments at MD WASA Committee Room at Jinnah Hall Fort. Most of the complaints were about GEPCO, Sui Gas, Pakistan Post Office, NCCIA, FIA, State Life Insurance, Postal Life Insurance, NADRA, AGPR, Passport Office, PMDC, Pakistan Nursing Council, Railways, State Bank, PTCL and other federal departments. The complainants and officers of the concerned institutions were present during the hearing