As many as 99.5% of citizens expressed satisfaction with the services provided by the Islamabad Aasaan Khidmat Centre. The average time for providing services at the Islamabad Aasaan Khidmat Centre is 3 to 10 minutes.
PM orders expansion of Aasaan Khidmat Centers across country
ISLAMABAD, Oct 1 (APP): Prime Minister Shehbaz Sharif on Thursday reiterating commitment to providing citizens with fast, transparent, and high-quality services at their doorstep, directed that Aasaan Khidmat Centres should be established in other parts of the country in collaboration with the private sector.
Chairing a meeting on the performance and expansion of Pakistan Aasaan Khidmat Centres, the prime minister stressed that citizens should not have to make repeated visits to government offices to obtain public services.
Providing citizens with multiple government services under one roof through Aasaan Khidmat Centres is the government’s top priority, the prime minister said adding that the time required to provide various services at the Pakistan Aasaan Khidmat Centre should be reduced further.
He directed that the process of expanding the Pakistan Aasaan Khidmat Centre in Islamabad should also be expedited.
He directed that the number of staff at various counters of the Islamabad Aasaan Khidmat Centre be increased according to citizens’ needs.
The prime minister further directed that the third-party performance audit report of the Islamabad Aasaan Khidmat Centre should also be presented and work on the Aasaan Khidmat Centres in Muzaffarabad, Gilgit, and Skardu should be expedited and that these centres be made operational at the earliest.
He directed that immediate steps be initiated for establishing Aasaan Khidmat Centres in Peshawar and Bannu.
The prime minister also directed that a comprehensive plan for establishing Aasaan Khidmat Centres in existing federal government buildings in Peshawar and Bannu be presented at the earliest.
The meeting was briefed on the expansion of the Islamabad Aasaan Khidmat Centre, the services being provided there, and its performance.
The meeting was informed that more than 171,000 applications had been processed at the Islamabad Aasaan Khidmat Centre from January to September.
According to the briefing, 99.5% of citizens expressed satisfaction with the services provided by the Islamabad Aasaan Khidmat Centre.
The average time for providing services at the Islamabad Aasaan Khidmat Centre is 3 to 10 minutes, the meeting was informed.
The meeting was also briefed on progress regarding the establishment of Pakistan Aasaan Khidmat Centres in Gilgit-Baltistan and Azad Jammu and Kashmir.
Federal Ministers Dr. Musadik Masood Malik, Ahad Khan Cheema, Attaullah Tarar, Shaza Fatima Khawaja, and Tariq Fazal Chaudhry, along with senior officials of the relevant institutions, attended the meeting.
