ISLAMABAD, Nov 13 (APP):Federal Minister for National Health Services Syed Mustafa Kamal has reviewed the latest developments, system upgrades and overall performance of the 1166 Health Helpline, emphasizing the need to make the public service more efficient, transparent and responsive. The minister was given a detailed briefing on the latest progress of the helpline dashboard, newly introduced features and improvements made to the system. The briefing also covered mechanisms for …
Kamal reviews performance of health helpline
ISLAMABAD, Nov 13 (APP):Federal Minister for National Health Services Syed Mustafa Kamal has reviewed the latest developments, system upgrades and overall performance of the 1166 Health Helpline, emphasizing the need to make the public service more efficient, transparent and responsive.
The minister was given a detailed briefing on the latest progress of the helpline dashboard, newly introduced features and improvements made to the system.
The briefing also covered mechanisms for registering public complaints, monitoring their progress, ensuring timely resolution and improving the overall functionality of the helpline.
Syed Mustafa Kamal directed the concerned authorities to further strengthen the 1166 helpline system and make it more active, transparent, efficient and citizen-friendly.
He stressed that effective use of the system should ensure timely responses to public complaints and facilitate the prompt resolution of citizens’ healthcare-related issues.
The initiative aims to improve public service delivery through a more responsive and technology-driven healthcare support system.
