Federal Minister for National Health Services Syed Mustafa Kamal on Wednesday directed officials to further strengthen and improve the efficiency of the 1166 Health Helpline to ensure timely public guidance and prompt resolution of healthcare-related complaints.
Kamal directs to improve efficiency of 1166 health helpline
ISLAMABAD, Nov 11 (APP): Federal Minister for National Health Services Syed Mustafa Kamal on Wednesday directed officials to further strengthen and improve the efficiency of the 1166 Health Helpline to ensure timely public guidance and prompt resolution of healthcare-related complaints.
The minister was given a detailed briefing on the installation of the 1166 Health Helpline dashboard, its technical infrastructure and operational functions.
The briefing also covered mechanisms for registering, monitoring and addressing complaints received through the helpline.
Speaking on the occasion, Mustafa Kamal said providing citizens with a modern, effective and transparent digital system was essential for resolving healthcare-related issues promptly.
He directed the concerned officials to make the helpline more functional and effective to ensure timely guidance, improved services and swift redressal of public complaints.
