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ISLAMABAD, Aug 28 (APP):Police Chief Traffic Officer (CTO) Captain (R) Hamza Humayun chaired a meeting with staff from the Headquarters and Licensing Branch to review public facilitation measures and service delivery standards.
An official told APP on Thursday that during the briefing, the CTO Hamza directed that citizens visiting for driving licenses should be dealt with politely and provided maximum ease in completing the process. He emphasized that the issuance of driving licenses must strictly be on merit and that no compromise on standards would be tolerated.
He said officers must adopt professional and courteous behavior while identifying all traffic congestion points in the federal capital for improved flow. He added that strict action would be taken against violators of traffic rules without discrimination.
He further said that welfare and provision of facilities to duty staff remain a top priority, while coordination among all units should be strengthened to promote community policing. Public cooperation, he stressed, was vital for maintaining smooth traffic flow.
The CTO Hamza underscored that Islamabad Traffic Police must remain a corruption-free institution. He warned that departmental action would be initiated against any officials found involved in corrupt practices.
He said ITP Radio FM 92.4 should be made more effective for timely updates on traffic situations, while immediate response must be ensured to public complaints.
“Without the trust and cooperation of citizens, the traffic system cannot function effectively,” CTO Hamza Humayun remarked, reaffirming that the Islamabad Traffic Police is committed to providing every possible facility to the public.