Press envoys asked to create awareness among OPs about Complaint Resolution Mechanism

FAISALABAD, July 15 (APP): Federal Ombudsman M Salman
Faruqui on Friday inaugurated the One Window Facilitation Desk at the Faisalabad International Airport for providing relief to overseas Pakistanis by resolving their issues at
the airport.

Grievance Commissioner for Overseas Pakistanis &
Registrar/Advisor Law Wafaqi Mohtasib Secretariat Hafiz Ahsan Ahmad Khokhar, Airport Manager Anwar Jamal and officers of concerned agencies were also present.

Speaking on the occasion, the federal ombudsman said the
one window facilitation desks would help millions of overseas
Pakistanis to get their problems resolved here as well as in
their respective countries.

Earlier in a short briefing, Hafiz Ahsan Ahmed Khokhar
said the Federal Ombudsman had taken special initiatives for
overseas Pakistanis and established the Grievance Commissioner Cell for them.

He said several ministries had been taken on board for
resolving problems faced by overseas Pakistanis. He said
facilitation desks had already become functional at seven
international airports, including Islamabad, Lahore, Karachi,
Peshawar, Quetta, Multan and Sialkot, where problems of
overseas Pakistanis were being resolved on the spot.