AI must be developed in manner to uphold human rights, promotes inclusivity: Baloch

ISLAMABAD, Jun 20 (APP): Pakistan’s Federal Ombudsman, Naveed Kamran Baloch, has emphasized that artificial intelligence (AI) must be developed in a manner to uphold human rights, promotes inclusivity, and strengthens public trust rather than exacerbating social inequalities.

Speaking during a panel session at the International Baku Ombudsmen Summit held under the theme “Human Rights in the Age of Artificial Intelligence: Opportunities, Risks and Responsibilities,” Baloch highlighted the growing importance of ensuring that technological innovation remains firmly rooted in human values, said a message received here on Saturday from Baku (Azerbaijan).

Bloch said, “AI should help humans in decision-making, not replace them and technologies can increase efficiency but cannot substitute wisdom. They can analyze data and accelerate processes, but they cannot replace empathy.”

The Federal Ombudsman stressed that while AI offers significant opportunities for improving governance, public services, and development outcomes, its long-term impact will ultimately be determined by the ethical principles and societal values guiding its use.

The future of artificial intelligence is defined not only by technological progress but also by societal values, he noted. Baloch underscored that AI has the potential to become a powerful instrument for positive change if human rights remain at the center of innovation.

If we placed human rights at the center of innovation, AI will become a strong instrument for inclusivity, transparency, and improved governance,” he said and adding that if we ignored these principles, the same technology could deepen inequality and erode public trust.

Addressing the challenges associated with emerging technologies, Baloch said the key issue is not the technology itself but how it is applied and regulated.

He called on governments to establish robust legal and ethical frameworks that guarantee transparency, accountability, and the protection of fundamental rights. He also urged technology developers to design systems that are fair, safe, and free from discrimination.

“States must establish clear legal and ethical frameworks that ensure transparency, accountability, and protection of fundamental rights, he said and adding that technology developers must build fair, safe, and non-discriminatory systems.”

Highlighting the role of civil society, Baloch said public awareness and responsible use of AI are essential to ensuring that technological advancements benefit all segments of society.

The International Baku Ombudsmen Summit brought together ombudsmen, policymakers, human rights experts, and technology stakeholders from around the world to discuss the opportunities and challenges presented by artificial intelligence and its implications for the protection of human rights in the digital age.