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FAISALABAD, Dec 02 (APP): The Faisalabad Development Authority (FDA) has provided relief to a total of 2,348 applicants through its One Window Counter over the past 11 months, while 64 applications are currently under process in various departments.
Chairing a meeting to review the performance of the One Window Counter, FDA Director General Muhammad Asif Chaudhary shared these figures. Additional Director General Qaiser Abbas Rind, Director IT Yasir Ejaz Chattha, Directors Estate Management Junaid Hassan Manj and Sohail Maqsood Pannu, Director Town Planning Asma Mohsin, Deputy Director IT/In-charge One Window Counter Abdullah Noor, and other relevant officers were also present.
Officials reported that 1,290 applicants received rapid services related to Estate Management-I, while 762 applications were processed concerning Town Planning-I from January to November 2025. Additionally, 223 applications were addressed under Town Planning-II, and 73 applications concerning Katchi Abadis were completed during the same period.
The fast-track services provided through the One Window Counter included approval of residential and commercial building plans, commercialization, transfer of properties, issuance of ownership clearance certificates, town planning reports, possession slips, completion certificates for building construction, issuance of various No-Objection Certificates (NOCs), and departmental action on public complaints against illegal land grabbers, encroachments, and unauthorized housing schemes, among other services.
DG FDA Muhammad Asif Chaudhary expressed satisfaction with the overall performance of the One Window Counter and directed that modern technology reforms be implemented responsibly to improve the pace of service delivery. He emphasized expanding access to services through the online system, allowing applicants to receive services at their homes digitally.
He further urged in-charge officers of all departments to closely monitor the performance of subordinate staff and conduct daily checks of departmental actions on citizens’ applications to ensure that no application or file remains unduly pending in any section of the FDA.