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PESHAWAR, Jan 14 (APP):In response to increasing complaints of overcrowding on the Bus Rapid Transit (BRT) system in Peshawar, Deputy Commissioner (DC) Sarmad Salim Akram on Tuesday conducted an inspection of the BRT buses and interacted with commuters to understand their challenges and reviewed various operational issues.
The DC emphasized the need to increase the number of buses on busy BRT routes to address the overcrowding problem.
The DC engaged directly with passengers, listening to their experiences and concerns. While passengers praised the BRT service for making travel faster, more comfortable, and affordable, they also highlighted minor issues and suggested extending the service to other areas.
The Deputy Commissioner assured immediate action on their feedback.
During the visit, the DC inspected several BRT stations, reviewing cleanliness, passenger guidance systems, ticketing processes, and facilities for individuals with disabilities.
He also met with the staff at the stations and appreciated their efforts.
Additionally, citizens requested the launch of new BRT routes and urged increased administrative oversight in commercial areas served by BRT.
A notable suggestion was allowing ambulances access to BRT routes, for which a survey would be conducted to assess feasibility.