RAWALPINDI, Feb 26 (APP):Aamir Khattak, Commissioner Rawalpindi Division, paid a detailed visit to DHQ Hospital Rawalpindi to review discipline, cleanliness, service delivery, and administrative affairs, directing the hospital management to ensure uninterrupted and quality healthcare services for patients.
During the visit, the commissioner conducted a thorough inspection of the Emergency Department and met patients under treatment as well as their attendants. He inquired about the availability of medicines, the standard of medical facilities being provided and any difficulties being faced by patients.
Expressing concern over public facilitation, Khattak directed that clean drinking water must be ensured in waiting areas and that medical services should be provided without disruption. He emphasized that staff attendance in the emergency and other critical departments must be ensured at all times.
“Negligence, particularly during peak hours, will not be tolerated,” the commissioner said, instructing the administration to maintain strict monitoring of performance and patient care standards.
He later visited various wards of the hospital and reviewed overall arrangements, sanitation conditions and facilities being extended to patients. He directed that all essential medicines must remain available at all times and that clinical protocols and standard operating procedures (SOPs) be strictly implemented.
The commissioner stressed that patients must be treated with dignity and without discrimination. “Every patient deserves respect, timely attention and complete medical care,” he said.
Khattak also took notice of parking issues at the hospital and instructed the management to improve parking arrangements. He directed that additional space be allocated to facilitate patients and their attendants.
He further ordered practical steps to strengthen the hospital’s waste management system and improve infrastructure where required to enhance overall service standards.
Director Health Services, the Medical Superintendent, Assistant Commissioner City and other relevant officers accompanied the commissioner during the visit.