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PESHAWAR, Dec 17 (APP):Chief Minister Khyber Pakhtunkhwa, Muhammad Sohail Afridi on Wedensday visited Charsadda and conducted an on-ground assessment of facilities being provided to the public and the overall service delivery system at Citizen Facilitation Center.
During the visit, the CM expressed displeasure over undue delays in land transfers and issuance of ownership records (Fard) and directed relevant authorities that delays in public service matters would not be tolerated under any circumstances.
He also directed district administration to ensure the deployment of patwaris at the Citizen Facilitation Center on a rotation basis, so that citizens are not forced to visit multiple offices and are instead provided timely and dignified services under one roof.
Taking notice of power outages, he further instructed the upgradation of the solar power system installed at the center to ensure uninterrupted service delivery and to prevent inconvenience to the public.
During visit, he interacted directly with citizens, listened to their concerns and sought their feedback on service delivery.
He also ordered an immediate inquiry into complaints regarding delays in the issuance of inheritance certificates (Intiqal) and made it clear that any form of negligence or inefficiency in such sensitive matters is unacceptable.