The Pharmacy Council of Pakistan (PCP) has received 387 complaints through its Complaints Management System, responding to 284 and identifying 103 as duplicates or junk, with only one complaint remaining pending.

ISLAMABAD, Nov 11 (APP): The Pharmacy Council of Pakistan (PCP) has received 387 complaints through its Complaints Management System, responding to 284 and identifying 103 as duplicates or junk, with only one complaint remaining pending.

According to an official of the council, the figures reflect its efforts to strengthen transparency, accountability and timely redressal of public grievances through an effective complaint-handling mechanism.

He said complaints management system was aimed at improving institutional responsiveness, ensuring accountability and facilitating efficient service delivery.

He reaffirmed council’s commitment to addressing public concerns and maintaining transparency in its operations.