FAISALABAD, Sep 11 (APP):Regional Office of Wafaqi Mohtasib (Federal Ombudsman) Faisalabad has provided a total relief of Rs1.278 million to citizens in two family pension cases of Multan Electric Power Company (MEPCO) and Faisalabad Electric Supply Company (FESCO). According to a spokesperson of ombudsman office, the Regional Office took prompt action on the complaints filed by citizens and through coordination with the concerned federal organizations, it succeeded in resolving their …
Ombudsman provides Rs1.278 million family pension relief in MEPCO, FESCO cases
FAISALABAD, Sep 11 (APP):Regional Office of Wafaqi Mohtasib (Federal Ombudsman) Faisalabad has provided a total relief of Rs1.278 million to citizens in two family pension cases of Multan Electric Power Company (MEPCO) and Faisalabad Electric Supply Company (FESCO).
According to a spokesperson of ombudsman office, the Regional Office took prompt action on the complaints filed by citizens and through coordination with the concerned federal organizations, it succeeded in resolving their long-pending family pension issues.
In the MEPCO-related case, relief of Rs 278,000 was secured for the complainant in the form of outstanding dues, while a citizen in the FESCO case was provided relief of Rs 1 million.
The proceedings were conducted under the supervision of Advisor Incharge Shahid Hussain Jilani and the leadership of Deputy Registrar Yasir Shabbir Malik who coordinated with the relevant authorities to ensure that the complainants received their legitimate financial entitlements.
The Regional Office emphasized that the citizens facing problems or grievances concerning any federal government department, institution or agency could approach the Wafaqi Mohtasib for redressal.
The complaints were processed in accordance with the law and efforts were made to resolve cases within 60 days, providing citizens with an accessible mechanism for seeking relief without having to undergo unnecessary difficulties.
Wafaqi Mohtasib was committed to provide quick, free and effective justice to the public and resolve their grievances arising from maladministration in federal government organizations, the spokesperson added.
