LDA DG reviews departmental performance, inspection regime, public service delivery

LAHORE, Aug 31 (APP): Lahore Development Authority (LDA) Director General Tahir Farooq chaired a meeting to review departmental performance, the inspection regime, public service delivery and the performance of officers and staff.

Additional DGs, Chief Town Planners, the Chief Metropolitan Planner and the Chief IT Officer attended the meeting.

The LDA DG directed the Town Planning Wing to immediately adopt standard operating procedures (SOPs) for field inspections. He instructed that officers and staff must obtain permission from the relevant supervisory officer before conducting inspections or sealing properties.

Town Planning officers and staff would not be allowed to seal any property without prior approval, he added.

Tahir Farooq also directed the authority to develop a digital mechanism for the sealing and de-sealing of properties at the earliest.

He said delays and corruption in service delivery would not be tolerated under any circumstances. Officers and staff found creating hurdles in providing services to citizens should be removed from their posts, he directed.

The LDA DG further ordered strict action against private individuals using the LDA’s name.

He directed that all citizen-related LDA services should be shifted to the eBiz portal at the earliest. LDA officers and staff should not have direct contact with applicants whose applications are received through the eBiz portal, he said.

The performance and duration of postings of officers and staff working in all LDA wings should also be reviewed, the DG directed.

Tahir Farooq expressed displeasure over delays in the file scrutiny process and directed Additional DGs and wing heads to submit regular performance reports.

Director Administration, Director Architect, Director C&I and Director Housing-IV also attended the meeting.