ISLAMABAD, Aug 19 (APP):President Asif Ali Zardari on Wednesday called for stronger mechanisms to monitor compliance with the decisions and recommendations of Federal Tax Ombudsmen, stressing that relief provided to complainants should be meaningful and effective. The President made these remarks while talking to Federal Tax Ombudsman, Mr. Zafar-ul-Haq Hijazi, who called on him here at Aiwan-e-Sadr to present the Annual Report 2025, a Presidency's news release said. He said …
President calls for stronger compliance mechanisms to ensure effective relief to taxpayers
ISLAMABAD, Aug 19 (APP):President Asif Ali Zardari on Wednesday called for stronger mechanisms to monitor compliance with the decisions and recommendations of Federal Tax Ombudsmen, stressing that relief provided to complainants should be meaningful and effective.
The President made these remarks while talking to Federal Tax Ombudsman, Mr. Zafar-ul-Haq Hijazi, who called on him here at Aiwan-e-Sadr to present the Annual Report 2025, a Presidency’s news release said.
He said the Federal Tax Ombudsman was playing an important role in diagnosing, investigating, redressing and rectifying injustice caused by maladministration in the administration of federal tax laws.
The president also called for greater use of new technology tools to ensure expeditious resolution of complaints.
The president was informed that 37,160 fresh complaints were registered with the FTO during 2025, while 35,830 complaints and cases were disposed of. Refund claims in excess of Rs. 13,000 million were also decided and the due amount paid to aggrieved taxpayers by the FBR.
Senator Saleem Mandviwalla was also present during the meeting.
