ISLAMABAD, Jun 10 (APP):The Pakistan Telecommunication Authority (PTA) has launched an Al-powered chatbot on its official website, developed in-house to enhance digital consumer facilitation and improve access to regulatory information. The chatbot provides 24/7 assistance and instant responses to queries related to telecom services, consumer complaints, SIM registration, device registration, and other PTA-regulated services. It also directs users to relevant official PTA resources and self-service platforms for quick and reliable …
PTA launches AI-Powered chatbot on official website
ISLAMABAD, Jun 10 (APP):The Pakistan Telecommunication Authority (PTA) has launched an Al-powered chatbot on its official website, developed in-house to enhance digital consumer facilitation and improve access to regulatory information.
The chatbot provides 24/7 assistance and instant responses to queries related to telecom services, consumer complaints, SIM registration, device registration, and other PTA-regulated services.
It also directs users to relevant official PTA resources and self-service platforms for quick and reliable guidance, said a news release.
