382,000 complaints can be registered at same time on PCP: Fawad

ISLAMABAD, Oct 28 (APP):Minister for information and Broadcasting Chaudhry Fawad Hussain on Sunday said at least 382,000 complaints relating to government departments could be registered at same time through the Pakistan Citizens’ Portal (PCP), which was launched by Prime Minister Imran Khan.
The portal was a step towards improving governance, which was of the first kind in the country’s history giving an easy access to the people to lodge their complaint against government officials and departments, he said while talking to PTV.
The minister said there was a timeline to address the complaints lodged through the PCP. The people across the country would be able to register their complaints against any department through the portal, he added.
Complaints, he said, would be automatically directed towards the heads of relevant departments who would then take appropriate step to address the matter. The report regarding complaints against institutions and their redressal would be published on monthly basis, he added.
Complaints could also be registered through other ways if Internet facility was not available in any area, he added.