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MULTAN, Jan 13 (APP):Managing Director WASA, Faisal Shaukat, ordered a comprehensive and indiscriminate crackdown against defaulters of water supply and sewerage bills, directing the recovery wing to further intensify operations and accelerate the ongoing GIS survey across the city.
Presiding over a performance review meeting of the recovery department, the MD instructed strict legal action, including registration of FIRs, against consumers who illegally restore water or sewerage connections after disconnection. He emphasized that no leniency will be shown and enforcement will be carried out without discrimination.
Faisal Shaukat set a Rs 245 million recovery target for January 2026 and made it mandatory for all Deputy Directors, Assistant Directors, circle in-charges and recovery inspectors to ensure 100 percent achievement.
He ordered daily monitoring of individual performance and warned that staff failing to meet targets will face departmental action after continuous evaluation.
The MD said WASA’s financial self-reliance depends on timely recovery of dues, which is essential for the smooth payment of salaries, pensions, electricity bills and other operational expenses. He directed special focus on long-standing defaulters while simultaneously improving current recovery to increase the number of regular bill-paying consumers.
He added that the credibility of WASA is directly linked to its performance and urged officers and field staff to improve efficiency through teamwork and effective planning.
He also appealed to consumers to cooperate with GIS survey teams, stating that data collection is being carried out to further improve water and sewerage services.
The MD informed that WASA bills can be paid through banks, post offices, NADRA centers and JazzCash, while duplicate monthly bills can also be downloaded from the WASA website.
He urged citizens to ensure timely payment of dues to help improve water supply and sewerage facilities.
Director Recovery Abdul Majeed, Deputy Director Recovery Muhammad Arshad and other concerned officers were also present during the meeting.