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ISLAMABAD, Jan 12 (APP):The Federal Tax Ombudsman (FTO) has issued clear instructions to the FTO Secretariat to deal with complaints of overseas Pakistanis on a priority basis to ensure they do not face unnecessary difficulties or delays.
The FTO has appointed the Registrar as in-charge of the dedicated Complaints Cell for overseas Pakistanis to ensure prompt, transparent and effective resolution of their grievances, said a news release.
The FTO stressed that overseas Pakistanis are a vital asset for the country and play a backbone role in the national economy. Pakistanis living abroad not only contribute significantly through foreign exchange but also project a positive image of Pakistan across the world.
In recognition of their services and sacrifices, the ombudsman said practical steps were being taken to provide immediate relief and efficient redressal of issues faced by overseas Pakistanis.
The Secretariat has been directed to ensure that all complaints received from overseas Pakistanis are resolved as soon as possible in a transparent and effective manner.
In this regard, overseas Pakistanis can register their complaints through the nominated advisor via the helpline (051-9212437 / 042-99204140), WhatsApp (0334-0544460), Facebook (ftopakistan), Instagram (fto-pak), Twitter (taxombudsman), FTO App, email (media@fto.gov.pk) and the FTO website (www.fto.gov.pk).