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SIALKOT, Dec 17 (APP): Incharge Federal Ombudsman Regional Office Gujranwala, Mushtaq Ahmed Awan, held an open hearing of public complaints against federal departments at Jinnah Hall, Qila Sialkot.
According to the details, most complaints were related to GEPCO, Pakistan Post, Sui Gas, State Life Insurance, and other federal institutions. Complainants and concerned officials appeared after prior notices were issued.
Mushtaq Ahmed Awan directed officials to ensure prompt and effective resolution of issues. New complaints were also received during the hearing and forwarded to relevant departments for action.
Speaking on the occasion, he said timely redressal of public complaints is the basic responsibility of the Federal Ombudsman, and all available resources are being utilized to serve the public.