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ISLAMABAD, Nov 18 (APP): The Islamabad Electric Supply Company (IESCO) on Tuesday announced the schedule for its Facebook E-Kacheri to be held on November 19, offering consumers a direct platform for real-time registration and resolution of electricity-related complaints.
According to an IESCO spokesperson, from 9:30 am to 11:30 am on Wednesday, the heads of all operational circles will be available online to address consumer grievances promptly.
The initiative, guided by CEO IESCO Engr. Ch. Khalid Mehmood, aims to ensure timely redressal and improved facilitation for electricity users across the region.
For registration and rectification of complaints on spot customers can contact on facebook ID SE IESCO Islamabad E-Kachery Phone No. 051-9260194, For Rawalpindi City Circle, SE IESCO Rawalpindi-City E-Kachery Phone No. 051-9292675, For Rawalpindi Cantt Circle, SE IESCO Rawalpindi-Cantt E-Kachery Phone No. 051-9293048, For Attock Circle, SE IESCO Attock E-Kachery Phone No. 051-4950343, For Chakwal Circle, SE IESCO Chakwal E-Kachery Phone No. 0543-668500, For Jhelum Circle, SE IESCO Jhelum E-Kachery Phone No. 0544-9270377.
IESCO urged consumers to provide their name, billing reference number and contact details while calling in E-Kachary for forwarding complaints to relevant office.