PTCL introduces 1217 directory inquiry service
ISLAMABAD, May 30 (APP):
The Pakistan Telecommunication Company Limited (PTCL) has decided to upgrade and
improve the directory inquiry service to make the facility comparable to any
other across the world.
In its effort to provide
callers updated information, PTCL recently launched the 0800-01217 toll-free
number enabling customers to update their information in PTCL directory inquiry
database free of cost. The Company initiated the 0800-01217 service so that
correct information is available for each call made to the directory inquiry
service. The directory inquiry service number has now been changed to 1217.
Similarly all two-digit abbreviated dialing numbers are being changed to four
digits as the systems and services are upgraded. The 14, 17 and 18 services
have now all been changed to 1214, 1217 and 1218 respectively.
As everywhere else in the
world the new and improved directory inquiry service of PTCL will be charged as
a local call from June 1. PTCL has also employed hundreds of call center agents
to accommodate customer queries efficiently and promptly.