CDNS have modernization plan with NIFT to facilitate customers

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CDNS achieved Rs 81 billion target by Nov 21

ISLAMABAD, Nov 10 (APP):Central Directorate of National
Savings (CDNS) is in the process to implement the modernization
plan for facilitating its customers.
The CDNS would soon sign a Memorandum of Understanding (MoU)
with National Institutional Facilitation Technologies (NIFT), under
which senior citizens would get the amount credited in their
accounts in National Bank of Pakistan (NBP),a senior CDNS official
told APP here.
After getting the membership of NIFT, he said the CDNS would
launch registered prize bonds, besides transferring profit to the
customers accounts.
The official said the proposed “Structural Reforms Programme”
would be launched shortly in order to provide better service
delivery to the customers.
He said the reforms programme was approved by the Federal
Cabinet in 2007, aimed at making structural changes in the CDNS
for providing better delivery service. The directorate would be
equipped with modern tools for shifting from manual to innovative
information technology (IT) services, he added.
Replying to question, he said current system of CDNS was not
according to the modern service standard, adding currently
approximately 900 vacancies were vacant in different positions,which
were needed to be filled for providing better facilities to “our
valued customers”.
The official added that CDNS would focus more to enhance
capacity in delivery system and make IT system more efficient for
facilitating the customers.
In this regard, the institution had master plan to computerize
all 375 branches in different phases across the country.
He added that in first phase CDNS had computerized 83 branches
in different regions and in the second phase 140 more branches would
be automated and the plan would be completed in September 2017.
“We are committed to facilitate the customers and performance
based service to them according to the international standards”, he
said.
The official said CDNS had notified upward revision in the
profit rates for various saving certificates which had been
applicable from October 3, 2016.
“The instant revision was made in the backdrop of current
market scenario and in accordance with the government’s policy to
provide market based competitive rate of return to the investors
of National Savings”, he added.